ShopThe Site
The information provided within this site is strictly for the purposes of information only and is not a replacement or substitute for professional advice, doctors visit or treatment. The provided content on this site should serve, at most, as a companion to a professional consult. It should under no circumstance replace the advice of your primary care provider. You should always consult your primary care physician prior to starting any new fitness, nutrition or weight loss regime.
--What is Figure & Bikini?
Figure & Bikini brings together Sisters in Fitness to Connect, Share, and Inspire.
--Who is the team behind Figure & Bikini?
Co-founders Kristin Shaffer and Elaine Morales are passionate about the Figure & Bikini lifestyle. Being past and current competitors themselves, they love the sport and love the people in it.
The Marketplace
--What is the Marketplace?
In order to bring you the most and the best products and services that we know you'll love, we have created a marketplace for individual vendors to sell. Vendors are chosen based on their passion for incredible customer service, the highest quality of products and services, and a love for fitness.
--How can I learn more about the vendors?
To learn more about a vendor, please see their vendor page, which can be reached from any of their product descriptions. You can contact the vendor directly with any questions, comments or compliments.
--What is the difference between buying as a guest and as a registered user?
We understand that some people don't want to take the time to register so we provide an option to check out as a guest. They both take the same time for your first checkout but, as a registered user, we can make your next checkout faster and easier by storing your billing information and shipping information.
--How do I rate or review a product I purchased?
Please go to the product page of the product you purchased and fill out the review form at the bottom of the page. Thank you for only reviewing products you've used.
--How do I recommend additional products I'd like to see on Figure & Bikini?
We look forward to hearing your ideas. Please contact us.
--Do you only sell to US residents?
Unfortunately at this time we only ship to destination addresses in the contiguous 48 states. We are working on enabling a broader audience to enjoy Figure & Bikini.
--How secure is your site?
At Figure & Bikini we take security very seriously. As consumers ourselves we don't purchase products on sites we don't trust. Therefore, we have teamed with Authorize.net and GoDaddy.com, two industry leaders in ecommerce and website security, to create a shopping experience you can feel confident about. Please click the seals on the lower left-hand corner of the site for more information.
--What is your privacy policy?
Please see our Terms of Use.
Shipping
--How much does shipping cost?
Your products always ship directly from the passionate vendors who make them, from their hands to yours. Most orders ship via USPS. A few vendors ship via UPS and FedEx.
--Who actually ships the products?
Each vendor ships products directly to you. If you buy from two different vendors, you will receive two separate boxes, which very well may arrive at different times. We will email you a tracking number when your products get picked up by the shipper.
--What carrier ships the products?
Most products ship via USPS, a few ship with UPS and FedEx. Either way, we will provide you with a tracking number so you can track the delivery from their door to yours.
--When do products ship?
Every vendor provides a time frame for how long it takes them to ship orders. This information is on the vendor's profile page.
--Will all products from one order arrive at the same time?
Because each vendor ships their own products, products may very well arrive on different days. You can track each shipment separately via the tracking number provided on the email from the vendor.
Payments
--To whom am I paying when I buy products on Figure & Bikini?
We are trying to make the shopping experience as easy as possible. Even when you shop from several of our vendors you only need to check out once. We at Figure & Bikini charge your credit card and are the merchant of record. We then pass your order on to the vendor who then ships it from their facility.
--Do I need to pay sales tax on purchases?
Each state has their own sales tax laws and vendors can choose to charge sales tax based on their state's requirements.
Returns
--Can I return products?
Generally yes. Each vendor has a stated returns policy on their vendor profile page. Please be sure to review their policy prior to purchase.
--How do I return products?
We ask that you see the vendor contact information for returns in your confirmation and shipping emails as well as on the packing slip that arrives in every box. Please email or call the vendor to explain your concern. If you do not hear back from the vendor within 2 business days or if you are having issues with the vendor, please email us at CustomerSupport@FigureAndBikini.org
Vendor-specific Questions
--Who can sell on Figure & Bikini?
Any company that is as passionate as we are about Figure & Bikini and that fits in with our core offerings, is welcome to apply to be a Figure & Bikini vendor.
--Why should I sell my products or services on Figure & Bikini?
Figure & Bikini is THE destination for figure, fitness and bikini competitors and aspiring competitors. Selling with us is like renting a store on 5th Ave (only better because we don't charge rent) - the buyers are already here to find your products.
We can help grow your business and we only make money when you do. There are no listing or upfront fees. We only charge a percentage of the retail price when you sell a product.
No need for you to hassle with payment processing - we handle all of that as well. For more on the benefits of selling on Figure & Bikini, please visit the Vendor Information Page
--I want to sell on Figure & Bikini. How do I get started?
Please apply via the link on Vendor Information Page.
Credit for Music Used in Figure & Bikini Instructional Videos
--We want to thank the artists who have contributed to the music made available for instructional videos created and published by Figure & Bikini. License information is provided below.
